Frequently asked questions about Delivery
Do I have to pay shipping costs?
Please insert your address details in your shopping basket for an overview of the delivery costs.
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What are the shipping costs
As we ship from within the European Union, orders delivered outside the EU may be subject to import duties, VAT, and handling fees upon arrival. These charges are not covered by us and are the responsibility of the recipient. We recommend checking local customs regulations in advance to avoid any unexpected costs.
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What is the lead time?
Orders placed before 11:59pm between Monday and Friday, and Sunday are shipped the same day and delivered in the United Kingdom by UPS within 2-3 business days before the end of the day.
*Orders placed on Saturday are shipped on Sunday
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Can I pick up my parcel at a service point?
When placing an order, you can select a UPS access point. You will be informed by e-mail as soon as your parcel is ready for collection. Parcels are usually available for pick-up the next day from 3 PM.
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What is the lead time of custom car paint?
Our paint is custom mixed using professional paint mixing systems. It is a time-consuming process and carefully done to avoid mixing the wrong shade.
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Which delivery company do you operate with?
Each forwarder has different maximum sizes and weights.
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