Not satisfied with your product? That’s a pity, but we are going to do something about this. Products can be returned in their original condition within 100 days of receiving your order.
Note: after the 100 days return period it is no longer possible to return a product. You still have at least 2-year warranty on your product.
Immediately after we receive your parcel, it will be inspected by our returns department with a desired solution.
Do you prefer a refund? Within 7 days after confirmation of your product, we will refund the purchase price to the same bank account number used during payment. Did you pay with a gift voucher? You will receive the amount back as a voucher.
Do you prefer a different product? After we receive your parcel, you will receive the exchange product as soon as possible.
Have you ordered paint and not satisfied with the color? Our experienced color makers carefully mix the paint with the utmost care. Unfortunately, it is not possible to return customized paint.