Order Issues
How do I change my order?
Once you have confirmed your order and made payment, we regret to advise that no changes can be made to the contents of the order. If you have selected the incorrect products, please review our returns procedures.
How do I cancel my order?
Once your order has been dispatched, you will receive a dispatch email. However, you can refuse the delivery when the package is already on its way.
How do I change my delivery address?
When you inserted the wrong address, the parcel will most probably be returned to us. In some cases it is still possible to change the delivery address, please contact our customer service.
How do I place an order?
Anyone can place an order at CROP! If you are having difficulties, please contact our customer service.
Why haven't I received an order confirmation yet?
Sometimes order confirmations are delayed. If you have not received an order confirmation after 1 hour and it is not in your spam folder, please contact our customer service.
What is CROP's Choice?
A product with a CROP's Choice label has been reviewed by many customers.
Can I order as a private person?
You can order as a business or private person.
